Shopping with Banks

About Us

Established in 1972 by Ramsay Silver (1931 - 1996), Banks Music Publications is one of the UK’s best known independent choral publishers and suppliers.  

Our office is in a converted Granary on the outskirts of the village of Hovingham, thirty miles North East of York. From this base we supply choral, organ and a small amount of solo songs and instrumental music to customers all over the world. We specialise in publishing choral music, in particular music by contemporary British composers. Since taking over the business in February 2014, Rosemary and David Goodwin have created a new choral series, the Genesis Choral Library that showcases the music of young composers such as Russell Hepplewhite, Thomas Hewitt Jones and Alex Patterson as well as more established composers like Christopher Gunning and David Blackwell. In addition to our own catalogues we provide a print-to-order service for out of print choral titles for other publishers, including Faber & Alfred. 


Frequently Asked Questions

Below are questions that we are frequently asked with regards to the products listed on our website and ordering them online.

If your question isn't answered below, please contact us.

I can't see the piece of music I am looking for, does that mean you don't supply it?

The titles listed on this website are all either published or distributed by us or available through our archive service. If you wish to enquire about a piece that is not listed, please use the contact form. We will contact you as soon as possible with details of availability.

How will I know that my order has been received?

As soon as you place your order an automatic e-mail response will be generated and sent to you. This will notify you that your order has been received and confirm your order number. Please keep this e-mail in a safe place.

How long will my order take to arrive?

We endeavour to dispatch items within two working days from receipt of order. UK orders are sent by 1st class post (1-2 working days), unless the package weighs more then 1.5kg and then it will be sent by UPS. UPS parcels will arrive the next working day before 5.30pm and will require a signature on delivery. Overseas orders are dispatched by airmail or UPS Express Saver.

When will my card be debited?

Payment is taken at the time your order is placed. In the unlikely event we are unable to supply all or part of the order, a refund will be issued.

In which currency will my card be debited?

All payments will be charged in Sterling.

I don't have a credit card / I don't like using my card over the internet?

If you prefer to pay by cheque or bank transfer, you can phone or email your order and we will dispatch with invoice. NB Customers outside the UK: Payment must be made in Sterling and all bank charges must be paid by the customer.


Contact Us

To contact us please fill out the details in the form below. We will endeavour to reply to your query within 24 hours.


Returns & Exchanges

As most of our titles are printed to order, we regret we cannot accept returns unless the goods are damaged, faulty or have been supplied incorrectly by us. In this event, we will either replace the goods or offer a full refund.


Delivery

We endeavour to dispatch items within two working days from receipt of order. UK orders are sent by 1st class post (1-2 working days), unless the package weighs more then 1.5kg and then it will be sent by UPS. UPS parcels will arrive the next working day before 5.30pm and will require a signature on delivery. Overseas orders are dispatched by airmail or UPS Express Saver.


Accessibility

Our online store is designed and built to conform to the latest standards and guidelines for online content. The site uses a combination of HTML5 markup together with CSS to deliver content that is accessible to as wide an audience as possible.

Accessibility Features

  1. Compliant HTML5 markup
  2. CSS
  3. Fully structured semantic markup for content (using preset html tags)
  4. Screen-reader friendly
  5. Fully scaleable text

Terms & Conditions

Availability

The vast majority of our titles are printed to order so are always available. However, very occasionally a title from one of the catalogues we distribute may be out of stock or reprinting. If this is the case, we will inform you by email. You can then choose to cancel the item and receive a refund or put it on back-order. We reserve the right to withdraw any item from sale without incurring liability.

Prices

Prices of products are subject to change without prior notice, however the price payable by you is the price shown on our website at the time of ordering.

Postage

Postage is calculated by weight. UK orders are dispatched by 1st class post or UPS and overseas orders are dispatched by Airmail or UPS Express Saver.

Payment

All our online transactions are fully secure. We use Sagepay as our payment gateway. Please feel free to browse their website at https://www.sagepay.com

We do not keep records of your card details.

Trade Terms

Trade customers ordering through this site will receive normal trade discounts. Full trade terms are available on request. NB: Downloads are not available to the trade.

Accuracy

To the best of our knowledge, all information on this website is accurate at the time of inclusion. However, changes can occur and we will endeavour to update the information as soon as possible.

Images shown throughout the site are also correct at time of inclusion. As with product information, changes can occur and we will update them as soon as it is possible.

Technical

Banks Music Publications is in no way liable in the event of technical issues resulting in the site being inaccessible.

Amendments

We may occasionally make alterations to our terms and conditions without notice. Please take time to read them as by submitting an order you are accepting the terms and conditions of banksmusicpublications.co.uk.


Privacy Policy

Banks Music Publications ("BMP") is committed to protecting your personal information and respecting data protection laws around the world. This privacy policy explains how we do this, and it applies to your use of BMP website, products, and services.

How we use your personal information

We use personal information in order to promote and provide BMP products and services, to ensure the security of our websites, and to run our business. In some cases where we ask for your personal information, we do so in order for us to fulfil your request or order (e.g. needing your address to send you your order). If you do not provide that personal information we will not be able to process your request or order.

Giving and withdrawing your consent and updating your personal information

Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data.  You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, contact us at info@banksmusicpublications.co.uk

We do not sell your personal information to third parties.

Storing your personal information

We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.

Cookies

BMP use cookies and other technologies to collect information on their website. The collection of such information helps BMP to facilitate your browsing of the website; it enables us to improve the website, to promote trust and safety and to monitor the web page flow of the website.

Your rights

You have the right to request access to and rectification or erasure of personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information. You have the right to object to your personal information being processed on the grounds of BMP's legitimate interests. You have the right to object to us sending you direct marketing and profiling you for the purposes of direct marketing. You can contact us by email at info@banksmusicpublications.co.uk in relation to any of the rights described in this paragraph, or if you have any questions regarding this privacy policy.  You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred. 

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